uujili Privacy Policy for Players in the Philippines

This policy applies when you access uujili, create or use an account, communicate with support, join a promotion, use a payment method, or participate in games. It also applies to information that uujili receives when a visitor browses the website without registering.

In this policy, “personal information” means information that identifies you directly or can reasonably be linked to you. It may include your name, contact details, account history, identity documents, payment records, device information, and communications with uujili.

By using uujili, you acknowledge that your information will be handled as described here and in the applicable Terms and Conditions. If you do not agree with the policy, do not register or continue using the platform.

The information collected depends on what you do on uujili. A visitor who only reads a game page provides less information than a verified player who makes deposits and withdrawals. The main categories are listed below.

uujili asks you to provide accurate information. If your name, mobile number, email, or payment details change, update the relevant account information or contact support. Accurate records help uujili protect your account and process verification or payment requests properly.

Some details are provided directly by you. This happens when you register, upload verification documents, deposit through GCash or Maya, request a withdrawal, set a gaming limit, or send a support message. uujili may also collect information automatically when you browse, log in, or use a game.

Automatic records help uujili keep sessions working, identify suspicious login attempts, understand which devices require better support, and investigate technical errors. These records may use cookies or similar browser technologies. You can control some browser storage through your device settings, although blocking essential storage may prevent account login or game functions from working correctly.

uujili may receive confirmation information from GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, or a Visa/Mastercard payment processor when you choose that method. The platform generally receives transaction details needed to confirm payment rather than your complete payment credentials.

uujili uses personal information only when there is a valid operational, contractual, security, legal, or consent-based reason. Common uses include:

• Creating, maintaining, and securing your uujili account.
• Checking that a player is at least 18 years old and eligible to use the service.
• Completing identity checks and preventing duplicate or fraudulent accounts.
• Processing deposits and withdrawals in Philippine Pesos.
• Operating games, recording results, calculating balances, and resolving disputed rounds.
• Applying bonuses, referral rewards, and relevant wagering conditions.
• Detecting collusion, account takeovers, payment fraud, and prohibited automated activity.
• Providing customer support and responding to complaints or account requests.
• Applying deposit limits, self-exclusion, and other responsible gaming measures.
• Improving website performance, mobile compatibility, and the uujili game experience.
• Meeting record-keeping, financial security, and other applicable legal requirements.

uujili does not treat personal information as a licence to use it for any imaginable purpose. If a materially different use becomes necessary, uujili will provide an appropriate notice and request consent where required.

uujili does not sell player information. Limited information may be shared with service providers that help operate the platform. Depending on the service involved, these parties may include identity verification providers, hosting and security vendors, game technology suppliers, analytics providers, customer support systems, and payment processors.

Service providers are expected to handle information only for the agreed service and to apply suitable confidentiality and security measures. uujili may also disclose information when reasonably required to comply with law, respond to a valid authority request, investigate fraud, enforce the Terms and Conditions, protect a player, or defend legal rights.

If the business or platform is reorganised, merged, or transferred, relevant records may form part of that transaction. Any recipient would be expected to continue handling those records consistently with this policy and applicable data protection obligations.

uujili uses layered technical and organisational controls intended to protect personal information. Controls may include restricted staff access, authentication measures, monitoring, encrypted transmission where appropriate, access logs, incident procedures, and regular reviews of systems handling sensitive records.

No online system can promise absolute security. You also have an important role. Choose a strong password that you do not use elsewhere, keep your registered email secure, log out on shared devices, and review unexpected account activity quickly. Contact uujili if you notice an unfamiliar login, deposit, withdrawal, or change to your account details.

uujili keeps information for as long as the account is active and for a reasonable period afterwards when records are still needed. Retention periods vary according to the type of information and the reason it was collected.

Transaction and verification records may need to be retained longer than ordinary website activity because they can be relevant to financial controls, disputes, fraud investigations, self-exclusion enforcement, and legal obligations. Support conversations may be retained to document how a complaint or player request was handled.

When information is no longer reasonably required, uujili will delete it, anonymise it, or place it beyond ordinary use, subject to technical and legal limitations. Closing an account does not always result in immediate deletion because certain records may still need to be preserved.

Subject to the Data Privacy Act of 2012, its implementing rules, and other applicable requirements in the Philippines, you may have rights concerning information held by uujili. The exact response can depend on the request, the information involved, and any legal reason that requires continued retention.

To submit a request, email privacy@uujili.best using the email associated with your account. uujili may ask for reasonable identity verification before releasing or changing information. This protects your records from requests made by another person.

uujili may send service messages needed to operate your account, such as verification notices, security alerts, payment confirmations, changes to important terms, or responsible gaming communications. These operational messages are different from optional marketing.

If you have agreed to receive promotions, uujili may send information about bonuses, referral offers, or game updates. You can ask to stop optional marketing communications. A marketing preference change may take a short time to apply across active systems, but it will not prevent necessary security or account messages.

uujili does not use a marketing preference to override responsible gaming restrictions. A self-excluded player should not receive promotional messages during the active exclusion period.

Cookies and local browser storage may help uujili remember a session, maintain security, record preferences, measure website performance, and understand whether pages work correctly on common Philippine mobile devices.

Some storage is essential for login, fraud protection, and account functions. Other storage may support analytics or preferences. Browser settings can remove or block certain cookies, but doing so may cause parts of uujili to stop working as intended. For example, your login session may end unexpectedly or saved display preferences may be lost.

uujili is strictly for adults aged 18 and above. The platform does not knowingly permit children to register, deposit, or play. Age and identity checks may be carried out during registration, withdrawal, or account review.

If uujili learns that an account belongs to a person under 18, the account will be restricted and investigated. Relevant information may be retained where needed to prevent another registration, protect funds, address a complaint, or meet legal obligations.